April 5, 2024

Event Coordinator

Grand Rapids Downtown Market Grand Rapids, Michigan

These are the General Responsibilities for the Event Coordinator role (including, but not limited to): • Manage onsite event execution for assigned private events • Coordinate logistics and communication with clients pre, day-of, and post-event • Act as liaison between private event staff and facilities staff as it relates to event execution • Ensure effective planning and communications between appropriate Market departments • Act as liaison between client and other event vendors • Create detailed event notes and post-event evaluations • Responsible for upholding policies and procedures in the facility during events • Event calendar management and general administrative support • Update promotional materials as needed • Assist in execution of approved strategies and promotions to increase event rental sales • Establish and manage an assigned client base to ensure that sales expectations are met or exceeded • Facilitate one-on-one prospective client tours of private event spaces • Qualify leads and generate new sales opportunities • Establish and maintain positive customer relationships • Maintain and update physical and electronic (CRM - Salesforce) client and event files • Oversee client related correspondence and conduct follow ups in a timely manner • Assistance and onsite coordination of Market hosted events on an as-needed basis This full-time exempt position includes health, vision, and dental insurance, short-term and long-term disability insurance, life insurance, paid time off, 401(k) participation with an employer match, and more! The person hired for this role must be flexible and available to have their schedule adjusted to meet the needs of our events schedule. Are you able to work with this schedule? Experience: • events: 2 years (Preferred) • sales-related: 1 year (Preferred)

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