• Coordinates assigned small events within the facilities operated by LRCVB to include event outlines, equipment coordination, monitors events in progress, customer service and relations, and other contractual requirements; coordinates internal LRCVB events utilizing company facilities. • Serves as Manager on Duty in charge of facilities and in the absence of appropriate Departmental personnel during assigned events and other events; provides technical assistance and communicates client requests to appropriate personnel to ensure needs are fulfilled as necessary. • Monitors events and related activities to ensure all LRCVB policies and procedures are followed by clients, event patrons, and the general public utilizing LRCVB facilities. • Reviews and monitors files and records to ensure that all event insurance certificates, licenses and permits, including pyrotechnics and traffic control permits, required for production are obtained in compliance with applicable policies and procedures. • Receives, investigates, and resolves inquiries and complaints received from the public regarding facility operations and services in accordance with established policies and procedures; handles as appropriate or…
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