Event Coordinator, Boston

• Proactively assess staffing needs as determined by service hours and peak call periods and discuss solutions in peak periods with DOEM • Assign work duties to qualified ICs to ensure adequate coverage of all shifts • Ensures timely billing for transportation and staffing and accuracy of profit and loss statements for assigned programs • Assist with manifest details for smaller programs - organization and distribution to Event Managers and clients. • Manage and distribute uniforms and equipment for ICs • Educate and training newly hire IC on the policy and procedures • Define and publish staff schedules based on staffing requests in accordance with collective agreements • Operate mainly on staffing and transportation programs and assigned by Director of Event Management • Printing and preparing IC information in the company database • Well-developed written and verbal communication skills • Ability to compose grammatically correct emails to the client and others • The ability to listen closely and articulate confidently in meetings where decision makers and their teams may be present • Strong organizing and time management skills • Outstanding customer service skills • Excellent work ethics • Proactive approach to completing tasks • The demonstrated ability to multi-task and prioritize competing work needs • Able to work autonomously yet collaborate as part of a team on workflows • Proficiency in Microsoft office products, especially Excel, to maintain estimated profit and/or enhance revenue • Adaptability to Salesforce and other new software introduced at CSI. Please Note: This job description is intended as a general summary of the position; however, the individual will be expected to perform any functions or responsibilities that may be assigned from time to time. We are committed to equity and fairness in hiring, promotion, and professional development opportunities