Event Coordinator - Luxury Resort

Description Wedding & Events Coordinator Position Overview:Steele Hill Resorts is seeking a dynamic, enthusiastic, and highly organized Wedding & Events Coordinator to join our team. This individual will play a vital role in the planning, coordination, and successful execution of a wide range of events, including weddings, social gatherings, corporate functions, and special celebrations. The ideal candidate will be detail-oriented, service-driven, and physically capable of assisting with event setup and breakdown while thriving in a fast-paced hospitality environment. This position requires exceptional communication skills, professionalism, creativity, and a passion for delivering memorable guest experiences.Generous Benefits Package:Health Insurance – Comprehensive coverage to keep you protectedDental & Vision Insurance – Keep your smile and vision healthyLife Insurance – Peace of mind for you and your loved ones, fully paid by us401(k) Participation – Plan for your future while enjoying the presentPaid Vacation – Because everyone deserves time to rechargePaid Holidays – Celebrate the moments that matter mostOn-Resort Perks:Free Access to Resort Amenities – Enjoy the Fitness Center, Pools, Golf Course, and moreExclusive Employee Discounts – Save on resort stays, services, dining, and retailTimeshare Exchange Opportunities – Available after one year of employmentKey Responsibilities:Event Execution & Coordination: Lead and coordinate day-of event logistics for weddings, corporate meetings, social events, and special celebrations, ensuring seamless execution from start to finish.Client Engagement & Support: Assist with venue tours, client meetings, detail reviews, and final consultations while building lasting client relationships through clear communication, professionalism, and exceptional service.Vendor & Partner Communication: Serve as a liaison between clients, vendors, resort departments, and third-party partners to ensure all event details are executed accurately and expectations are exceeded.Venue Preparation & Oversight: Oversee the setup and breakdown of event spaces, including equipment installation, décor placement, table arrangements, and overall venue presentation. Maintain a clean, organized, and polished event environment at all times.Administrative Support: Prepare and distribute Banquet Event Orders (BEOs), process supply orders, maintain event documentation, and coordinate internal communications related to event operations.Sales Support & Lead Management: Assist with negotiating and booking event spaces, responding to inquiries, tracking leads from web, email, and phone channels, and following up with prospective clients to secure new business opportunities.Creative Input & Event Design: Collaborate with clients and team members on event aesthetics, including floral arrangements, linens, décor, and layout design to ensure each event reflects the client’s vision and resort standards.Reporting & Feedback: Provide timely updates to Sales Managers and Directors, gather client feedback, and assist in identifying opportunities for service enhancements and future marketing initiatives.Requirements Qualifications:Prior experience in event coordination, hospitality, or customer service preferredStrong organizational, multitasking, and time-management skillsExcellent interpersonal, communication, and customer service abilitiesAbility to lift, move, and assist with event setup equipment as neededFlexibility to work weekends, holidays, evenings, and varying schedulesPositive attitude with a commitment to delivering exceptional guest experiencesFamiliarity with BEOs, event sales systems, and hospitality software is a plus