We believe a workplace food program is something employees should love and look forward to every day. Fooda operates in over 20 major US cities and continues its expansion across the United States. This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants. getting restaurants onsite and access to the building • Gain competency with Fooda’s technology and standard operations procedures • Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication • Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards • Conduct onsite Fooda promotions and mobile app coaching • Administrative work • Provide real-time onsite customer service to resolve issues promptly directly with the consumer • Facilitate audits of restaurant event set-up to ensure consistency and high quality • Escalate issues to Operations Manager when necessary to keep them informed or help problem solve • Critical hours are over lunch Tuesday - Thursday (10am – 2 pm) 15 hours per week • Most have their own form of transportation and comfortable traveling around the Seattle market Who You Are: • You love building relationships with customers and enjoy customer service • You are friendly, high energy and love interacting with other people • You are savvy with technology and will be comfortable in a fast-paced start-up • You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions • You are a strong communicator and self-starter • You are organized and detail oriented.
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