Event Design & Floral Manager

A unique aspect of this role is that our floral/décor pipeline comes directly from our event rentals, and we work as a team to sell and produce the design aesthetic for the client. We are a small business and work hard but have fun doing it! This means providing elevated client sales interactions, including deftly and accurately responding to inquiries while anticipating needs, giving decor/floral sales tours, creating estimates, performing follow-up on leads and proposals, finalizing sales, and providing after-event client communications and post-event reports • Manage costs and budget internally, in client contract, and when ordering; successfully maintain profit margin • Manage 1-2 freelance and/or part-time support during high season • Follow established standard operating procedures, tasks, and schedule for client interactions and stewardship processes • Successfully coordinate and liaise with vendors to build lasting professional relationships • Provide accurate and timely rental quotes and rentals to clients while tracking wholesale quote and cost for Imperia • Order, pick up and process florals • Collaborate effectively with the Imperia Team for each event in a timely and professional manner • Manage inventory and maintain floral department at a high standard of cleanliness and organization • Advise on floral and decor pricing, menu, marketing images and packages • Maintain look-book and moodboards (sales guide, Pinterest and/or website image folders) • Guarantee all floral and decorative services provided to clients meet a high standard of excellence • Utilize software to track, communicate and process all recipes and events. Skills & Experience: • 5+ years experience creating custom small and large arrangements, installations, and ambiance (including bouquets, arches, flower walls, and centerpieces) • 3+ years experience in sales, converting sales and upsells by using client vision to prepare and close proposals • Excellent Communication Skills internally (staff) and externally (clients) • Creative, Positive, Reliable and Organized • Strong time, resource and physically demanding work management • Inventory, Purchasing and Budget Management • Valid Drivers License, comfort driving floral van, and reasonable driving record (record to be pulled during interview process) • Strong skills with Outlook, Excel, and Adobe Express or similar creative software. Benefits: • Simple IRA Plan with Employer Match • 75%-paid Employee Medical and Dental Plan • Minimum 1% commission on all Gross Sales after 1 year with the company • 80 hours paid vacation each year • Paid federal holidays (if an event occurs on a holiday and staff must work, then a day within the same pay period may be taken as a comp day with pre-arranged coverage).