Event Experience Manager

Our client is seeking a creative and detail-oriented Event Experience Manager to join their team in Des Moines, Iowa, US . This role is central to crafting memorable and seamless hospitality experiences for a diverse range of events. You will be responsible for the end-to-end planning and execution of events, ensuring every detail aligns with our client's high standards of quality and guest satisfaction. Your duties will encompass venue selection, vendor management, budget oversight, on-site coordination, and post-event analysis. A key aspect of this role involves developing innovative event concepts, managing guest relations, and ensuring smooth operations from setup to breakdown. You will work closely with marketing, sales, and operations teams to deliver exceptional events that meet strategic objectives. Strong negotiation skills are essential for securing favorable contracts with vendors, including caterers, decorators, audiovisual technicians, and entertainment providers. You must possess a keen understanding of the hospitality industry, current trends, and best practices in event management. Excellent communication and interpersonal skills are vital for liaising with clients, stakeholders, and service providers. The ability to remain calm and effective under pressure, troubleshoot unexpected issues, and make decisive actions is critical. This position requires meticulous attention to detail, a proactive approach, and a passion for creating outstanding guest experiences. A Bachelor's degree in Hospitality Management, Tourism, Marketing, or a related field is preferred, along with significant experience in event planning and execution.
Responsibilities: Plan, coordinate, and execute a variety of events, from intimate gatherings to large-scale functions. Develop event concepts, themes, and programs that align with client objectives. Manage all logistical aspects of events, including venue selection, catering, and audiovisual requirements. Source, negotiate with, and manage relationships with event vendors and suppliers. Develop and manage event budgets, ensuring cost-effectiveness and profitability. Oversee on-site event operations, ensuring seamless execution and guest satisfaction. Liaise with clients throughout the planning process, providing regular updates and addressing concerns. Conduct post-event evaluations, gathering feedback and identifying areas for improvement. Stay updated on industry trends, new venues, and innovative event technologies. Ensure compliance with all health, safety, and legal regulations related to event management. Qualifications: Bachelor's degree in Hospitality Management, Tourism, Marketing, or a related field. Proven experience in event planning and management, with a strong portfolio of successful events. Excellent understanding of the hospitality and tourism industry. Exceptional organizational, project management, and time management skills. Strong negotiation and vendor management abilities. Outstanding communication, interpersonal, and client service skills. Ability to work effectively under pressure and manage multiple priorities. Proficiency in event management software and standard office applications. Creative thinking and a passion for delivering unique experiences. This is an exciting opportunity for an experienced professional to contribute to the vibrant hospitality scene in Des Moines, Iowa, US .