EVENT INSTALLER / DRIVER

Description

The Event Installer/Driver is a driving and customer service position, with an emphasis on reliability and determination. The responsibilities include operating box trucks and vans, safely loading and unloading gear, dropping off/picking up crews to event venues. The Driver will demonstrate safe driving skills, remain customer-focused, and display a strong work ethic.

Further responsibilities include setting and striking drape, furniture, and hardware at event venues, working with and as part of a team of installers. Workload varies from 0-30+ hours per week based on volume and availability. Installer will demonstrate strong leadership skills by taking the initiative, staying customer-focused, displaying a strong work ethic while on the jobsite and being able to execute consecutive events.

**Benefits**

* 401k Safe Harbor with Employer 5% match
* Employee Referral Bonus Program
* Potential to go Full Time
* Potential for overtime
* Eligible for annual increases based on performance
* Opportunities for professional growth

**Under the supervision of the General Manager and Operations Manager this position's responsibilities include:**

* Deliver and pick-up gear/crew to event venues
* Preparation for daily scheduled activities both in the warehouse and on-site
* Working with a Crew Leader and a team of Crew Members
* Loading and unloading company vehicles at the warehouse and on jobsites
* Set and strike drape and hardware at event venues
* Completing warehouse tasks after on-site work is finished
* Delivering outstanding customer service

Requirements

**Required Knowledge, Skills, and Abilities**

* Prior customer service-related job experience preferred but not required.
* Understanding of hotel/convention docks
* Ability to execute consecutive events while handling the associated stresses and challenges.
* Can positively interact with team members and customers on a daily basis and be open to constructive criticism.
* A great attitude and great customer service skills.
* Can read, write, speak, and understand English fluently.
* Must maintain a professional appearance, have reliable transportation, and be punctual.
* Is able to problem solve and prioritize needs while on jobsites.
* Is able to handle team dynamics, and customer service issues on a daily basis.
* Workload varies from 0-30+ hours per week based on volume and availability.

**Driver Requirements:**

* Possess a valid, unexpired driver’s license
* Prior Box Truck / Van driving background and able to drive Quest light-duty vans.
* Pass Quest-generated written and practical driving tests.
* Submit to an annual driving record review (No DUIs, etc).
* This position is required to pass a DOT physical and drug test. Must be able to pass written and practical driving tests.
* Must be able to drive all company vehicles, including medium-duty trucks (such as 16' box truck).

**Physical Job Requirements:**

* Ability to repeatedly lift 62 lbs and work on a step ladder without exceeding maximum weight allowance.
* Ability to stand or walk for extended periods of time.

**Mental Demands:**

* Problem solve and prioritize needs while on jobsites.
* Do simple math calculations and think logically.
* Analyze information and perform needed actions to fulfill duties.
* Able to handle traffic stress, team dynamics, and customer service issues daily.