Event Lead

The Event Lead is responsible for serving as the primary on-site leader during assigned events, ensuring that every aspect of the event is executed according to Sterling Spaces’ standards for service, professionalism, hospitality, and operational excellence. This position serves as the key point of contact for the event staff and client throughout the event. Essential Responsibilities Serve as the on-site operational leader for assigned weddings, corporate events, social events, and other functions.Review the event timeline, floor plan, event details, staffing assignments, and special instructions prior to each event.Lead and direct event staff during setup, event service, transitions, and breakdown.Conduct pre-event staff meetings and communicate expectations, assignments, timelines, and service standards.Ensure all event spaces are properly set according to approved floor plans and event specifications.Monitor event flow and ensure that scheduled activities remain on time.Coordinate transitions between ceremony, cocktail hour, dinner, dancing, speeches, and other portions of the event.Communicate with vendors, caterers, bar staff, entertainment, rental companies, and other event partners as needed.Ensure all Sterling Spaces policies, procedures, and service standards are followed throughout the event.Maintain a professional and welcoming presence throughout the duration of the event.Serve as a friendly and professional point of contact for clients and their designated representatives during the event.Anticipate client and guest needs and proactively address concerns before they become issues.Assist with last-minute requests and reasonable event-day adjustments while remaining within company policies and approved event details.Handle guest questions and concerns professionally and escalate issues to the appropriate manager when necessary.Protect the overall client experience by resolving operational challenges discreetly and efficiently.Help create an elevated, hospitable experience that reflects the Sterling Spaces brand.Direct event staff and ensure each team member understands their responsibilities.Monitor staff performance, appearance, professionalism, and adherence to service standards.Assign staff to specific setup, service, cleaning, guest assistance, and breakdown responsibilities.Assist with training new event staff on Sterling Spaces procedures and expectations.Address performance or conduct concerns appropriately and communicate significant issues to management.Encourage teamwork and maintain a positive, professional work environment during events.Qualifications Work Location: In person

Create an account to see the full posting, access our search engine, and more.