Event Lead-Iowa City

Summary/Objective

The Event Lead is responsible for leading the successful execution of private events, brewery events, weddings, corporate gatherings, community events, and special experiences hosted at the brewery. The Event Lead ensures that every event is organized, welcoming, efficient, and consistent with the brewery’s standards for hospitality, service, safety, and guest experience. This position requires a hands-on leader who is comfortable managing multiple priorities, solving problems in real time, and creating memorable guest experiences. Must be willing to work unique hours and bring in a positive attitude in a fast-paced work environment.

Core Values

Big Grove only hires and retains people who exhibit our core values. Our Core Values are:

Set the Tone

Thirst for Improvement

We Care

Practice Candor

Passion Driven

You will be given a culture deck explaining these core values. The goal of our culture deck is to show you who we are as a company, and then you can decide if you personally align with us and are excited to begin a career here.

Essential Functions

Event Execution & Operations

Lead the on-site execution of events from setup through breakdown.

Review event details, timelines, floor plans, menus, beverage packages, and special requests prior to each event.

Ensure event spaces are set up according to the approved event plan.

Coordinate guest arrival, seating, food service, beverage service, activities, and event flow.

Monitor event timelines and make adjustments as needed.

Conduct event walkthroughs and ensure spaces are clean, organized, and event-ready.

Oversee breakdown and restoration of event spaces following each event.

Ensure all event materials, equipment, décor, and supplies are properly handled and stored.

Guest Experience Welcome guests and create a warm, professional, and engaging atmosphere.

Anticipate guest needs and proactively address concerns.

Respond to questions, requests, and service issues quickly and professionally.

Ensure the brewery’s hospitality standards are consistently demonstrated throughout the event.

Handle guest concerns with professionalism while protecting the overall guest experience.

Team Leadership Clearly communicate event expectations, responsibilities, timelines, and service standards.

Provide coaching and real-time feedback when appropriate.

Maintain a positive, respectful, and team-oriented work environment

Client & Vendor Coordination Communicate with event hosts and vendors during events as assigned.

Confirm vendor arrival times, setup requirements, and event responsibilities.

Ensure vendors follow brewery policies, safety requirements, and venue guidelines.

Escalate significant client or vendor issues to management when appropriate.

Food & Beverage Coordination Coordinate food and beverage service according to event specifications.

Work closely with culinary and bar teams to ensure timing and service expectations are met.

Monitor beer, beverage, food, and supply levels throughout events.

Ensure responsible alcohol-service practices and brewery policies are followed.

Communicate dietary restrictions, allergies, and special food requests to the appropriate team members.

Administrative Responsibilities Maintain accurate event checklists and documentation.

Complete post-event notes and communicate opportunities or issues to management.

Provide feedback following events to help improve future event execution.

Competencies

Strong Communication: Communicates clearly and professionally with clients, guests, employees, vendors and leadership

Multi-tasking: Successfully manages multiple responsibilities while maintaining service quality and professionalism.

Organized: Effectively manages timelines, event details, setup requirements, vendors, staffing, and guest requests.

Attention to Detail: Recognizes the small details that can significantly impact an event and guest experience.

Problem Solving: