About Us: Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. Our Values – The Trolley Way: Review event details in advance to understand client expectations, timelines, and prioritiesAttend event walk-throughs for larger-scale events and high-touch clientsMaintain a visible, professional, and approachable on-site presence as the primary contact for clients, venues, planners, and vendorsSupport the Event Captain by maintaining a high-level view of the event and ensuring plans and service standards are followedRemain on-site from staff arrival until released by the Event Captain, ensuring the event is running smoothlyRespond to client questions or concerns calmly and professionally, escalating operational matters when appropriateProactively identify and respond to issues as they arise, communicating with the appropriate team members to support resolutionShare relevant client feedback, observations, and post-event insights with the teamWhat You Bring to the Table: About the Company: Trolley Hospitality Companies
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