Event Manager

About the position Responsibilities • Plan, service and supervise large events • Plan, direct and evaluate the work of subordinates • Provide leadership for event personnel • Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives • Communicate clearly and concisely in the English language, both orally and in writing • Establish and maintain effective working relationships with staff, contractors and facility users • Work a flexible schedule, including long nights, early mornings, weekends and holidays as needed • Assist in the advancement of events/shows • Assist in the preparation of building to meet the requirements of upcoming events/shows • Assist with the completion of pre-show event financial estimates • Assist with the completion of post-show event settlements • Advise lessees on services available from independent contractors for events • Recruit and train event, parking and security staff • Create work schedules for event, parking and security staff, delegate assignments and review performance and results • Function as a liaison between users of the facility and the facility staff • Recommend and evaluate required event staffing levels • Coordinate communication between building staff and show staff during load in and load out • Establish and maintain effective working relationships with lessees, employees, municipal officials, service contractors and patrons/public • Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction • Ensure maintain equipment (radios, headsets, etc.) for all event, parking and security staff • Ensure that the facility is cleaned prior to, during and after all events to maintain building appearance and increase customer satisfaction • Make hospitality arrangements as needed • Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly • Review emergency planning procedures with all events staff for each event • Create and distribute detailed data sheets prior to every event • Assist and direct changeover crew with breakdown and setup of events as needed • Coordinate with AGM as needed to ensure event staff and other applicable parties are paid • Coordinate service needs with Food and Beverage provider as needed • Serve as Manager on Duty as scheduled • Assist with the scheduling of staff of the ball fields • Perform all other duties and responsibilities as assigned Nice-to-haves • Experience with AutoCAD is preferred but not required Benefits • Health, Dental and Vision insurance • 401(k) savings plan • 401(k) matching • Paid time off (vacation days, sick days, and 11 holidays)

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