As an Event Service Manager, you will be responsible for event execution between the hotel and the customer during the meeting or event. Serve as the event planner primary contact during event on property and is responsible for his/her experience. • Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services. • Management Competencies including but not limited to: • Adaptability- Ability to effectively adjust to major changes in work tasks or the work environment o Building Trust- Ability to interact with others in an honest, fair, and respectful way while giving others confidence in one's intentions and those of the organization. • Empathy- Ability to engage with Team Members through direct and meaningful interactions, leading by example • High Work Standards- Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.
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