Event Manager

Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Who We Are: Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. What We’re Looking For: Loews Hotels & Co is seeking an Event Manager to provide outstanding levels of service in coordination and execution of convention, meeting, and rooms only event business. • Lead client correspondence including facilitating all client communication and introduction to operational and vendor partners • Build client relationships through maintenance of consistent, professional communication and support • Outline all details of convention events in the form of Banquet Event Orders and other reports to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needs • Communicate all event details, deadlines, and key documents to clients, obtain approvals and ensure client understanding of event planning process • Partner with and advocate for group reservation desk and group credit and billing departments regarding receipt and input of all group reservation and payment needs • Prepare impactful group resumes containing all relevant event information needed for successful operational execution • Distribute accurate and thoroughly detailed Banquet Event Orders and group resumes by established deadlines to appropriate hotel departments • Determine event needs for pre-convention and other internal or guest facing planning meetings for all assigned groups, then coordinate and lead those meetings • Maintain accuracy of booking information in Delphi, including blocking of space, food & beverage function details, attachment of signed key event support documents • Accurately forecast and report out on group food and beverage spend • Oversee group room block performance, and report out on rooms utilization • Drive incremental banquet food and beverage and room rental revenue to achieve department budget goals • Attend all relevant hotel meetings and presents where appropriate, including department, staff, resume review, and banquet event order meetings • Other duties as assigned