Event Manager

You’ll partner closely with the Restaurant team to provide an outstanding event experience for our Guest. What You’ll Get... • Incredible Discounts: • Monthly Dining Allowance • 50% Dining and Carryout • 40% Retail Wine • 20% Retail and Private Events • Monthly Complimentary Wine Tasting for Two • Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program • Company Matching 401(k) Retirement Savings Plan • Flexible Savings Accounts- Health and Dependent Care • Health Savings Account • Long-Term Disability; Voluntary Short-Term Disability • Basic Life and AD&D Insurance (with option to purchase additional coverage) • Paid Parental Leave • Highly Competitive Pay plus Team Member Incentives & Rewards • Paid Time Off • Milestones Recognition Program • Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers • Annual Destination Conference for General Managers and Executive Kitchen Managers • Career Development Opportunities What You’ll Do • Manage and respond to private event inquiries daily, ensuring all inquiries are responded to same-day • Ensure food and beverage minimums are met • Work as a Subject Matter Expert with Tripleseat and Eventbrite System to ensure events are appropriately booked • This includes using the calendar for these systems, 100% accuracy in BEO, keeping contracts, menu design, room design, and payments • Follow up with all guests the next day after their events to ensure 100% guest satisfaction • Conduct confirmation calls to guests, make recommendations, and ensure menus and guest counts are finalized in a timely manner • Create and print menus for events daily; Create and print event signage as needed • Retrieve custom event décor, amenities, or services to ensure they are correct; oversee correct setup for events • Facilitate and execute monthly Wine Club Events • Track event finances, including the reconciliation of banquet deposits and final payments • Keep inventory of banquet materials and supplies • Maintains a professional image by adhering to guidelines listed in the Team Member Handbook • Complete other duties, as assigned What You’ll Need • Must represent Cooper’s Hawk Winery & Restaurants values • One year of experience in restaurant venue event or sales role booking, planning and executing private events • Preferred certifications include ServSafe and state/local licensing requirements • College degree, preferred • Experience working in a full-service restaurant, banquet or event operations • Team-focused; Ability to collaborate across functional teams • Ability to see big picture combined with willingness to be hands-on • Commitment to high guest service standards • Possess outstanding organizational skills and attention to detail • Excellent, professional interpersonal skills, both in person and by phone • Excellent written and oral communication skills; Ability to read, understand and communicate in English • Excellent analytical and problem-solving skills • Self-starter, strong work ethic, adaptable and open to new ideas • Proficient in Microsoft Office Suite; and comfortable learning new systems • Must be able to lift and carry up to 40 lbs. • Must be able to stand for at least 10 hours per shift