Event Manager

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Responsibilities • Meet, confer, consult and maintain continuous contact with potential and contracted clients • Provide timely, accurate and detailed proposals, estimates, and layout drawings to potential and contracted clients • Recommend products and services to meet and exceed client needs and expectations, maximize the overall event experience, and maximize revenue • Communicate all regulatory restrictions and requirements to clients ensuring compliance prior to event • Ensure all required contracts and documents have been executed at according to prescribed timelines including but not limited to rental contract, certificates of insurance, licenses, permits • Ensure collection of all payable by due dates • Collect, organize, and record event specific and logistical data for booked events at Utah Valley Convention Center • Document all communications with clients via EBMS folder and diary entries • Create and distribute detailed event resumes and event space layout drawings to other departments in a timely and accurate manner including revisions to previously published documents • Oversee the set-up of events ensuring all set-ups are completed accurately and on-time • Anticipate where possible and problem solve any event related concerns to ensure client satisfaction • Inspect event space as well as surroundings to ensure they are being maintained properly for events prior to, during and after events • Consult with exhibit managers, promoters, convention representatives, and others concerning physical set-up needs and requirements for licensed areas; prepare work orders and cost-estimates accordingly • Regularly function as Manager on Duty to ensure client needs are met, events proceed as planned, and complaints are received and addressed appropriately in a timely professional manner • Conduct and/or participate in post event meetings to analyze event outcomes and address issues or concerns • Prepare and approve final invoicing for assigned events in a timely manner • Maintain post event contact with client to ensure all questions and concerns are addressed • Complete post event summary detailing items that were negatives and positives and input summary into EBMS diary for future reference • Perform other duties as required Education / Training • Bachelors degree from an accredited college or university with major course work in facility management, hospitality management, marketing, public relations, business management, or other related field • Additional years of experience may be substituted for formal education • Graduate of IAAM Public Assembly Facility Management School preferred • Certified Meeting Professional (CMP) designation preferred Licenses Or Certificates • Possession of, or ability to obtain a current CPR certificate • Possession of, or ability to obtain a Utah driver's license Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.