Event Manager

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. This role pays an annual salary of $45,000-$50,000. Benefits for Full-Time roles Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). Advance, plan, service, and supervise all events Plan, direct and evaluate the work of subordinates Provide leadership and guidance for event personnel Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed Complete all duties with a customer service focus through teamwork & dedication to Oak View Group’s principles Assist in the preparation of building to meet the requirements of upcoming events/shows Assist with the completion of pre-show event financial estimates Assist with the completion of post-show event settlements Advise lessees on services available from independent contractors for events Recruit, train, and supervise event & security staff Create work schedules for event & security staff, delegate assignments, and review performance/results Function as a liaison between users of the facility and the facility staff Recommend and evaluate required event staffing levels Coordinate communication between building staff and show staff during load-in and load-out Investigate and resolve event-related complaints in a professional manner, ensuring customer satisfaction Maintain equipment (radios, metal detection wands, etc.) 3-5+ years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field Strong oral and written communication skills Strong computer skills in Microsoft Office applications, word processing, and Internet Knowledge of operational characteristics of events Ability to identify the needs of users of the facility Knowledge of crowd management and control techniques Knowledge of customer service practices Knowledge of principles of supervision, scheduling, and training employees Demonstrated familiarity with facility use contracts Knowledge of fire and public safety regulations Knowledge of A/V equipment and electronic systems in public assembly facilities Experience with budget preparation and control Familiarity with terminology used in entertainment/convention/public assembly settings Experience with AutoCAD is preferred but not required

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