Event Manager

Company Overview
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end‑to‑end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary
The Event Manager position supports the planning and execution of assigned events at the Greensboro Complex and the Steven Tanger Center. The role serves as a multi‑faced event manager for producing all levels and types of events, including in‑house and amphitheater events. Responsibilities include preparing event outlines, scaled drawings, coordinating equipment and personnel distribution, and serving as the on‑site lead contact with event promoters from planning through move‑out. The Event Manager supervises facility operations, outside contractors, and facility employees, and manages financial settlement of event expenses. Salary ranges from $55,000 to $70,000 annually. This position will remain open until July 24, 2026.

Benefits (Full‑Time)

Health, dental and vision insurance
401(k) savings plan with employer matching
Paid time off, including vacation days, sick days, and 11 holidays

Responsibilities

Serve as primary on‑site contact with the promoter for events ranging in gross revenue to potentially in excess of $1M.
Act as primary on‑site contact for the planning of the event, the move‑in of the event into the facility, the actual event, and the move‑out of the event.
Frequently adapt to all internal and external resources to often‑changing scenarios.
Supervise facility operations, including outside contractors and facility employees, during the event.
Determine staffing requirements and react to changes brought on by security concerns, fluctuations in attendance, weather, and cancellations or late arrivals.
Assume a high level of financial and budgetary responsibility, acting quickly to make sound financial and operational decisions throughout the planning process and on the date of the event.
Develop detailed operational and financial plans and diagrams for the Published Event Document and distribute it to facility personnel for implementation of contractual obligations and conditions prior to the event.
Oversee division staffing throughout the event and coordinate with resources to meet the fluctuating needs of tenants, performers, and promoters.
Coordinate with in‑house and third‑party security and food vendors to assure optimal patron satisfaction.
Coordinate event preparation with event prep supervisors, crew, and management.
Assist tenants in arranging for supportive services and represent facility management in resolving problems encountered by tenants and technical staff.
Monitor assigned event requirements as interfaced with other events and activities scheduled throughout the complex.
Exhibit working knowledge of all event‑related and departmental procedures to facilitate proper coordination of activities.
Prepare and correlate lessee expense information to support the finance department in financial pre‑settlement and final settlement activity.
Exercise resource stewardship and report known or expected irregularities to the immediate manager or supervisor to ensure compliance with policies and procedures.
Perform all duties assigned as well as other related duties.

Qualifications

Bachelor's Degree from an accredited college or university.
3–5 years of event management experience.
Knowledge of the functionality of sports and entertainment venues.
Basic knowledge of computers and Microsoft Office Suite.
Knowledge of event management procedures.
Ability to establish and maintain working relationships with divisions within the facility, contracted vendors/services, and clientele, including high‑profile touring promotion agencies.
Excellent communication, interpersonal, organizational, and problem‑solving skills.
Ability to maintain an excellent public image for the facility.
Maintains knowledge of current concert tours, conventions, and trade shows, including concert production trends.
Flexibility to work days, nights, weekends and holidays.

Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Strengthened by our Differences. United to Make a Difference. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.