Event Manager

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary
The Event Manager is responsible for the planning, organizing and full execution of all booked events at the Century Center. This requires constant communication with clients to collect event‑specific data, recommend products and services, and assemble and distribute complete and accurate data for other departments. The Event Manager is also responsible for overseeing all on‑site activities related to the setup and execution of events.

This role pays an annual salary of $48,000 - $52,000.

Benefits for Full‑Time Roles
Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

Open Until
This position will remain open until October 9, 2026.

About The Venue
Located in historic downtown Provo, Utah, the Utah Valley Convention Center opened its doors in 2012 as the premiere meeting space in Utah County. The UVCC boasts modern architecture, flexible meeting space, and breathtaking interior and exterior views of the nearby Wasatch Mountains. Its functional floor plan makes it the perfect venue to host any event.

Responsibilities

Meet, confer, consult and maintain continuous contact with potential and contracted clients
Provide timely, accurate and detailed proposals, estimates, and layout drawings to potential and contracted clients
Recommend products and services to meet and exceed client needs and expectations, maximize the overall event experience, and maximize revenue
Communicate all regulatory restrictions and requirements to clients ensuring compliance prior to event
Ensure all required contracts and documents are executed according to prescribed timelines including rental contracts, certificates of insurance, licenses, permits
Ensure collection of all payables by due dates
Collect, organize, and record event‑specific and logistical data for booked events at Utah Valley Convention Center
Document all communications with clients via EBMS folder and diary entries
Create and distribute detailed event resumes and event space layout drawings to other departments in a timely and accurate manner including revisions to previously published documents
Oversee the set‑up of events ensuring all setups are completed accurately and on‑time
Anticipate where possible and problem‑solve any event‑related concerns to ensure client satisfaction
Inspect event space and surroundings to ensure they are maintained properly for events prior to, during and after events
Consult with exhibit managers, promoters, convention representatives, and others concerning physical set‑up needs and requirements for licensed areas; prepare work orders and cost‑estimates accordingly
Regularly function as Manager on Duty to ensure client needs are met, events proceed as planned, and complaints are received and addressed appropriately in a timely professional manner
Conduct and/or participate in post‑event meetings to analyze event outcomes and address issues or concerns
Prepare and approve final invoicing for assigned events in a timely manner
Maintain post‑event contact with client to ensure all questions and concerns are addressed
Complete post‑event summary detailing negatives and positives and input summary into EBMS diary for future reference
Perform other duties as required

Knowledge Of

Operational characteristics of event management
Customer Service practices
Crowd management and control techniques
Fire and public safety regulations
Basic understanding of food service practices
Basic understanding of A/V equipment and systems
Terminology used in entertainment and convention settings
Relevant federal, state, and local regulations
Computer skills in Microsoft Office applications, word processing, spreadsheets, databases, presentation, and internet software

Ability To

Plan, service, and supervise large events
Analyze challenges, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of organizational objectives
Communicate clearly and concisely in the English language, both orally and in writing
Establish and maintain effective working relationships with staff, contractors and facility users
Work a flexible schedule—including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days

Qualifications

Minimum 3‑5 years experience in Event Coordination, Convention Services (preferably with a convention center, hotel, sports facility, performing arts facility or other multipurpose public assembly facility) or Meeting Planning

Education / Training

Bachelor's degree from an accredited college or university with major coursework in facility management, hospitality management, marketing, public relations, business management, or other related field
Additional years of experience may be substituted for formal education
Graduate of IAAM Public Assembly Facility Management School preferred
Certified Meeting Professional (CMP) designation preferred

Licenses or Certificates

Possession of, or ability to obtain a current CPR certificate
Possession of, or ability to obtain a Utah driver’s license

Our Commitment to Diversity
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.