Event Manager

Description The Event Manager is responsible for the planning, coordination, and flawless execution of all banquet events. Own all event details once the event is booked and handed off from sales teamReview contracts, BEOs, and event notes for accuracy and completenessCreate and manage event timelines, layouts, seating charts, and room assignmentsCoordinate menu selections, special requests, dietary needs, and service styleSchedule banquet staff based on event size and service requirementsLead day-of execution, ensuring events start on time and run according to planServe as primary on-site contact for hosts during eventsConduct pre-event meetings with teams to review logistics and service expectationsOperational Leadership Develop, communicate, and enforce banquet standard operating proceduresHire, train, coach, performance manage, and support banquet teams on service standards and execution excellenceEnsure rooms are properly set according to diagrams and guest specificationsMaintain inventory related to banquet service, linens, A/V, and equipmentPartner with culinary team on timing, flow of food, and menu executionFinancial & Performance Management Partner with Sales Managers to ensure clean event handoffsCommunicate changes to menus, guarantees, and setup in a timely mannerWork with IT/vendor partners on banquet systems, phones, printers, and CRM toolsSystems & Reporting

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