Event Manager

Overview

Position Summary

The Event Manager is responsible for sourcing, booking, planning, and servicing events held at The Wisconsin Club. Reporting to the Director of Events, this position serves as a primary point of contact for event hosts and works closely with the Operations and Culinary teams to deliver personalized, well-organized events. The Event Manager coordinates customized menus, event details, and internal communication while supporting revenue objectives and maintaining a consistently high standard of hospitality for members and guests.

Essential Duties and Responsibilities Event Sales and Booking

· Source new event opportunities through inquiries, referrals, relationship building, and approved outreach.

· Respond promptly to inquiries, conduct site tours, and explain event spaces, services, and available options.

· Prepare proposals and event agreements using approved pricing, terms, and booking procedures; obtain approval for exceptions.

· Maintain accurate booking calendars, lead records, and follow-up activities to support established sales goals.

Event Planning and Coordination

· Meet with event hosts to establish objectives, attendance, budget, menu preferences, timelines, and special requirements.

· Collaborate with the Culinary and Operations teams to create customized menus and communicate dietary requirements and food allergy information.

· Prepare and maintain accurate banquet event orders (BEOs), room layouts, schedules, and event specifications.

· Coordinate vendor arrangements, audiovisual needs, décor, and other event logistics within approved Club procedures.

· Communicate final guest counts, approved changes, and service requirements to all affected departments.

Event Service and Member Experience

· Serve as the event host’s primary contact throughout planning, execution, and post-event follow-up.

· Review event readiness with operational leaders, including room setup, timing, presentation, and service details.

· Maintain an on-site presence as assigned and coordinate with banquet leadership to address changes and resolve concerns promptly.

· Provide attentive, professional service while respecting other members’ use of Club facilities.

· Collect post-event feedback and identify opportunities for repeat business and service improvements.

Administration and Financial Coordination

· Coordinate deposits, billing details, final charges, and payment follow-up with Accounting under established procedures.

· Monitor event commitments against approved budgets and communicate changes that may affect revenue, costs, or service delivery.

· Provide booking updates, event forecasts, and sales activity reports to the Director of Events.

· Maintain organized event records and protect confidential member, guest, and business information.

· Participate in event planning meetings, follow Club safety and service procedures, and perform other related duties as assigned.

Qualifications and ExperienceRequired

· Relevant experience in event planning, catering sales, hospitality, or a comparable client-service role.

· Experience coordinating event details, communicating with clients, and working across operational departments.

· Ability to prepare accurate proposals, event instructions, and billing information.

· Availability to meet the event-based scheduling requirements of the position.

Preferred

· Experience in a private club, hotel, upscale restaurant, or banquet facility.

· Associate or bachelor’s degree in hospitality, event management, business, or a related field, or an equivalent combination of education and relevant experience.

· Familiarity with event management systems, banquet event orders, and customer relationship management tools.

Knowledge, Skills, and Abilities

· Strong written and verbal communication, relationship-building, and consultative sales skills.

· Excellent organization, attention to detail, time management, and ability to coordinate multiple events and deadlines.

· Working knowledge of event logistics, food and beverage service, menu planning, and basic event budgeting.

· Proficiency with office productivity software and the ability to learn Club event systems.

· Professional judgment, discretion, adaptability, and practical problem-solving under time-sensitive conditions.

· Commitment to personalized hospitality, teamwork, and respectful communication.

Work Schedule and Environment

This is an on-site position involving office work, event planning meetings, site tours, and active event service areas. Hours vary with event needs and may include early mornings, late evenings, and weekends. Holiday availability and typical weekly hours: [Confirm]. The role involves competing deadlines, changing event requirements, and periods of increased activity and noise.

Physical Requirements and Accommodations

The role involves computer and telephone use, movement between event spaces, and periods of sitting, standing, and walking during tours and events. Essential functions may be performed with or without reasonable accommodation. Any lifting, carrying, or setup responsibilities and their frequency must be confirmed based on actual duties before this description is finalized; no fixed lifting requirement is established in this draft.

Compensation and Benefits

Salary or hourly range: Compensation based on Experience

Incentive eligibility: Yes

Benefits: Yes

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person