• Takes charge... of overseeing the entire customer experience from file turnover to the post-event phase, ensuring a seamless handover back to the sales team. • Manages group room blocks and meeting space allocations for assigned groups, utilizing resources like Marriott Global Source, Training Energizers, and eTools (e.g., eRooming Lists, eProposals, Passkey) to streamline processes. • Conducts pre- and post-event meetings with convention services to review and communicate group needs and feedback, ensuring seamless event execution. • Skillfully up-sells products and services to customers throughout the event process, maximizing revenue opportunities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
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