This position will also oversee all production elements for assigned events and serve as Manager on Duty for events outside of standard business hours. • Manage all aspects of the client’s event experience from initial communication to final settlement with the primary objectives of providing a positive outcome for all parties and a genuine desire to return to our venue • Fulfill event contract terms, as well as collaborate with client and internal departments to maintain compliance regarding use of space and access schedule • Collaborate with Finance, Security and Guest Services departments to develop event staffing and crowd management plans to maximize ingress/egress efficiency and ensure guest safety • Partner with other Event Managers to identify challenges of concurrent bookings, develop facility plans and layouts to communicate overlap issues internally, as well as work with clients to ensure a successful event • Supervise the overall experience of patrons, talent and production teams in WAMU Theater for assigned concerts. In addition, schedule and facilitate in-person/virtual production meetings as needed • Coordinate preparation and design of floor plans and ensure compliance with applicable fire, building and safety codes • Serve as a knowledgeable resource and service-oriented ambassador of the Lumen Field complex to all clients, vendors and employees • Fulfill the duties and responsibilities of the Manager on Duty (MOD) as assigned by the Director of Event Operations • Conduct, document and/or file post event reports, evaluations and meetings in a timely manner • Other duties and assignments as directed by the Director of Event Operations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. • The salary range for this position is: $68,000 - $75,000.
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