June 14, 2024

Event Manager

Hendricks Commercial Properties/Geronimo Hospitality Group Boise, Idaho

Geronimo Hospitality Group ain’t your normal work environment. Experience a boutique hotel stay unlike any other – where rough meets refined and details matter. Your core activities which include client relations, maximizing sales, and communicating sales activities to all entity team members. • Receive event requirements through detailed communications with sales managers • Work alongside operations team to ensure a successful event for the client • Assist with continual up-selling of client and event throughout the working relationship • Build out logistical details utilizing the appropriate event software for onsite team and clients • Suggestively upsell menu items to enhance the events success • Coordinate planning of professional services (DJ, florist, a/v, rental company) • Regularly attend and lead BEO meetings • Confirm event setup with operations team in accordance to BEO • Ensure customer satisfaction during event by checking in with main contact • Follow up with customer after each event, ensuring guest satisfaction • Coordinate billing with banquet manager or restaurant management staff • Respond promptly to any guest request • Maintain a professional appearance, positive attitude and mannerism • Maintain clear and open communication between all staff for overall event success • Respect all co-workers and managers • Have fun at work; leave baggage at the door; come to work with a positive attitude ready and willing to help create a fun and memorable experience for our guests · Must be 21 years or older

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