• Establish and maintain a positive, professional relationship with clients through effective, accurate, timely, and reliable communication and action. • Check all functions prior to client's arrival, guaranteeing all details are in agreement with client’s requirements and hotel standards. Meet with the appropriate staff and prior to the function to ensure any deficiencies are corrected by respective personnel. • Communicate with clients via telephone, written correspondence, and in person, our policies and procedures as they relate to the coordination of their events. • Minimum one year hotel, catering/conference or meeting planning experience.
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