Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. This position reports directly to the Director of Operations. Responsibilities • Responsible for planning, coordinating, and facilitating the logistics of assigned events; act as liaison for building with all parties and departments involved in the event. • Create and distribute detailed data sheets prior to every event as well as post event notes • Develop and control event budgets including preparing Pre-Event Event Financial Estimates to clients based on potential operational costs during the event; coordinate the completion of Post-Event Financial Settlements • Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing and staffing • Ensure that all event insurance certificates, licenses and permits required for events or production are obtained in a timely manner • Coordinate with Finance as needed to ensure all event payroll & expenses and event folders are correct & paid • Work with Director to ensure all laws, ordinances, & regulations, are followed • Develop and implement with Director all venue event policies, risk management, crowd management, and emergency protocols • Facilitate incident report training to Event Supervisors • Attend various weekly scheduled building meetings • Act as facility manager on duty as required • Establish and maintain effective working relationships with clients, partners, patrons, & all stakeholders • Communicate any problems and proposed solutions to executive team • Complete all duties with a customer service focus through teamwork and dedication.
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