March 15, 2025

Event Manager

ASM Global LLC. Dayton, Ohio

The Event Manager is responsible for providing professional client support in the planning, organization, and management of events within the facility. • Establishes and maintains contact with client upon assignment of an event • Serves as primary liaison between clients and facility departments • Maintain rapport with clients, their associates, service suppliers, and building staff insuring the highest level of customer service • Meets with and guides clients to plan and organize assigned events and interprets, explains, and implements contract provisions, facility rules, regulations, policies, and procedures • Coordinates activities with various service contractors for assigned events • Keeps clients informed as to the status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, and event timelines • Secures/coordinates pertinent event information for the most effective use of the facility including room set-ups, utility requirements, audio-visual needs, appropriate security, and other staffing • Produces computer generated floor plans and determines facility equipment requirements • Provide clear, concise, and timely communication of detailed event requirements to facility departments on a timely basis • Prepares cost estimates and monitors final billing • Participates in weekly production meetings to review upcoming event details with all building departments • Required to work irregular schedule including nights, weekends, and holidays to accommodate business and client needs in the facility • Must have the ability to interact with guests in a friendly, courteous, and polite manner. A good knowledge of the principles of administration as they relate to provision of facilities, services and equipment in a convention, exhibition, conference, or entertainment center. Ability to demonstrate critical thinking skills. Ability to work well as a collaborator.

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