Oversee compliance enforcement personnel activities including time/attendance, scheduling, performance evaluations, and conflict resolution. Implement quality customer service standards and utilize problem-solving skills to positively affect the customer experience. Minimum Qualifications Bachelor’s degree and 5 or more years of experience, which may be substituted by equivalent combination of certification, training, education, and/or experience. Knowledge of the principles, practices, theories, experience with special events coordination and conflict resolution.
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