• Supervises staff and oversees all aspects of facility operations directly related to event • Meets with client groups to plan and organize assigned meetings and/or events • Coordinates activities with the various service contractors for assigned meetings and/or events • Guides clients in preparation of events by explaining contract provisions, policies and procedures • Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details • Prepares cost estimates and monitors final billing • Provides clear, concise and timely communication of detailed requirements to operational departments • Assists in scheduling operational set-ups to provide equipment or service needs • Monitors and supervises facility set-up when necessary • Assists in training Event Services staff • Serves as primary liaison between clients, facility departments and facility subcontractors • Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events • Follows up on all client requests, concerns and problems • Attends appropriate planning, organization and other event and facility meetings in support of facility operations • Serves as Manager on duty as required Directly supervises the Event Services staff when performing Manager On Duty Responsibilities which are carried out in accordance with ASM Global’s policies and applicable laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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