Event Manager

Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Growth and belonging start here; you'll be valued for who you are and the goals you have. What We're Looking For: Loews Hotels & Co is seeking an Event Manager to provide outstanding levels of service in coordination and execution of convention, meeting, and rooms only event business. This team member will consistently achieve an outstanding level of service, exceed client expectations, be an asset to the overall hotel operation, and in turn repeat business to property and to Loews Hotels. • Lead client correspondence including facilitating all client communication and introduction to operational and vendor partners • Build client relationships through maintenance of consistent, professional communication and support • Outline all details of convention events in the form of Banquet Event Orders and other reports to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needs • Communicate all event details, deadlines, and key documents to clients, obtain approvals and ensure client understanding of event planning process • Partner with and advocate for group reservation desk and group credit and billing departments regarding receipt and input of all group reservation and payment needs • Prepare impactful group resumes containing all relevant event information needed for successful operational execution • Distribute accurate and thoroughly detailed Banquet Event Orders and group resumes by established deadlines to appropriate hotel departments • Determine event needs for pre-convention and other internal or guest facing planning meetings for all assigned groups, then coordinate and lead those meetings • Maintain accuracy of booking information in Delphi, including blocking of space, food & beverage function details, attachment of signed key event support documents • Accurately forecast and report out on group food and beverage spend • Oversee group room block performance, and report out on rooms utilization • Drive incremental banquet food and beverage and room rental revenue to achieve department budget goals • Attend all relevant hotel meetings and presents where appropriate, including department, staff, resume review, and banquet event order meetings • Other duties as assigned