Event Manager - Atlanta

Management staffs and operates event security and guest services at nearly 70 venues across 11 markets and 10 states. You own the plan, direct the coordinators and supervisors who carry it out, and serve as the primary S.A.F.E. We hire Event Managers who are already operating like the next level up, and we expect you to develop the people underneath you as you go. standards Make the call on day-of problems: call-offs, gate changes, crowd flow, client requests, weather, unique event operations Lead the pre-event briefing and run the debrief so the next event runs better Lead the TeamOwn recruiting for your venue or market, including sourcing, applicant tracking, and interview schedulingLead New Hire, Returning Staff, and Leadership trainingsDevelop the coordinators and supervisors on your team, including performance feedback and readiness for more responsibilityHandle staff questions and escalations in real time, on and off siteSet the tone on professionalism and accountability that the team follows Run the Back EndStrong operators are organized operators and this sets the tone for game and event dayOversee event creation and scheduling in our workforce management platformEnsure crew calls are submitted and reconciled accurately in the timekeeping systemEnsure completed events are invoiced promptly and accuratelyEnsure office calls and emails are answered in a timely mannerMaintain clear, organized event documentation so another team member can step in and run the event if needed Who We're Looking ForBachelor's degree 3 to 5+ years of experience in event operations, venue operations, event security, or a similar fieldDirect experience leading a team on event day, with a clear track record of taking on responsibility beyond your titleA track record of competing on a team. Athletics, a campus organization, or an early job where your performance was measured and other people depended on youAbility to work efficiently in a fast-paced, time-sensitive environment and make decisions under pressure Ability to communicate in front of a crowd, with clients, and to senior-level leadershipDetail oriented, proficient with Microsoft Office, and the ability to quickly pick up new systemsAvailable nights, weekends, and holidays as our schedule follows the entertainment and events calendarPassionate about the sports and live entertainment industry Why S.A.F.E.

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