Event Manager | Augusta Entertainment Complex

Oak View Group is the global leader in venue development, management, and premium hospitality services tailored specifically for the live event industry. Known for delivering a comprehensive 360-degree solution set, Oak View Group manages a collection of world-class venues and serves an influential roster of clients including high-attendance arenas, convention centers, music festivals, performing arts centers, and cultural institutions globally. The company’s dedication to excellence has firmly positioned it at the forefront of the live event sector by offering unmatched expertise and innovative venue services that elevate the experience for attendees, artists, and clients alike.

The Events Manager role at Oak View Group is a pivotal position designed to oversee the full scope of event management from initial planning to event completion. Reporting directly to the Director of Operations, this role commands a significant level of responsibility ensuring that client standards and contractual obligations are not only met but surpassed. With an annual salary ranging from $50,000 to $60,000 and a suite of full-time benefits including health, dental, and vision insurance as well as a 401(k) savings plan with matching and paid time off, this position is crafted for professionals seeking growth in a dynamic and prestigious company.

As an Events Manager, the successful candidate will be entrusted with planning, coordinating, and facilitating logistics for various assigned events, acting as the primary liaison among all parties involved including clients, staff, and building departments. They will recruit, train, schedule, and evaluate event staff to guarantee smooth operations. The Events Manager will also handle contracting needs for event production, such as coordinating with union stagehands, medical personnel, security, audio/visual teams, and licensing authorities. Communication remains a key facet of this role, requiring the creation and distribution of detailed event resumes, diagrams, staffing requirements, setup instructions, and post-event summaries.

Budget oversight is another crucial responsibility, requiring the development and control of event budgets including pre-event financial estimates and post-event settlements. The Events Manager will troubleshoot event preparations and oversee operations to ensure setups comply with policies, procedures, and client expectations. They will also confirm that necessary event licenses, permits, and insurance certificates are procured in a timely manner. Coordination with Finance is essential to ensure accurate payroll, expenses, and proper documentation.

Additionally, the role involves ensuring compliance with various laws, ordinances, regulations, and the development of venue event policies alongside the Director. The manager will implement risk management, crowd management, and emergency protocols, providing training as needed. Regular participation in weekly meetings and acting as facility manager on duty during certain events further emphasize the leadership and operational aspects of this role.

This position demands exceptional customer service skills executed through dedication and teamwork. The Events Manager must also be adaptable, able to work a flexible schedule including early mornings, evenings, weekends, holidays, and extended workdays. This role offers a rewarding career opportunity in a leading company where event management professionals can thrive, contribute meaningfully to high-profile live events, and advance their expertise within the entertainment and venue management industry.

Bachelor's degree in related field
3-5 years of event management experience
prior supervisory experience encouraged
excellent communication skills
ability to multi-task and meet deadlines
self-motivated leadership and organizational skills
basic Microsoft Office skills
knowledge of public safety and fire regulations
familiarity with venue-related technology
flexible work schedule availability
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