Event Manager| Crown Complex

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. This position will remain open until March 13, 2025. Responsibilities • Plan, service and supervise large events • Plan, direct and evaluate the work of subordinates • Provide leadership for event personnel • Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives • Communicate clearly and concisely in the English language, both orally and in writing • Establish and maintain effective working relationships with staff, contractors and facility users • Work a flexible schedule, including long nights, early mornings, weekends and holidays as needed • Assist in the advancement of events/shows • Assist in the preparation of building to meet the requirements of upcoming events/shows • Assist with the completion of pre-show event financial estimates • Assist with the completion of post-show event settlements • Advise lessees on services available from independent contractors for events • Recruit and train event, parking and security staff • Create work schedules for event, parking and security staff, delegate assignments and review performance and results • Function as a liaison between users of the facility and the facility staff • Recommend and evaluate required event staffing levels • Coordinate communication between building staff and show staff during load in and load out • Establish and maintain effective working relationships with lessees, employees, municipal officials, service contractors and patrons/public • Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction • Ensure maintain equipment (radios, headsets, etc.) Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Oak View Group is committed to equal employment opportunity.