Event Manager| Lynnwood Event Center

Overview: Are you interested in a career opportunity in a fast-paced environment where something new awaits with each day? Under the supervision of the Director of Event Services, the Event Manager manages every aspect of their... assigned events from the advance planning stages through the end of the event; provide day-of-event supervision for assigned event staff; interact professionally with staff, guests and local officials; coordinate communication to venue staff about events; be responsible for and ensure overall customer and lessee satisfaction and experience. This role will pay a salary of $67,725 to $73,725. job expires 7/31/2024 Responsibilities: • Advance, plan, service, and supervise all assigned events • Must be extremely organized and have excellent time management skills, multitasking is key • Provide leadership and guidance for facility personnel • Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives • Communicate clearly and concisely in the English language, both orally and in writing • Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials • Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed • Complete all duties with a customer service focus through teamwork & dedication to the Lynnwood Convention Center’s principles • Assist in the preparation of building to meet the requirements of upcoming events/shows • Assist with the completion of pre-show event financial estimates • Assist with the completion of post-show event settlements • Advise lessees on services available from independent contractors for events • Recruit, train, and supervise event & security staff • Create work schedules for event & security staff, delegate assignments, and review performance/results • Function as a liaison between users of the facility and the facility staff • Recommend and evaluate required event staffing levels • Coordinate communication between building staff and show staff during load in and load out • Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction • Maintain equipment (radios, metal detection wands, etc.)