Event Manager - Sports and Entertainment Venue Operations

Event Security Manager – Live Events

Lead the Action Behind the Scenes

Are you energized by live events, fast-paced environments, and

leading teams that deliver unforgettable experiences?

BEST Crowd Management is seeking a dynamic Event

Manager to oversee event day operations at a

major venue in Minneapolis, MN. In this role, you’ll lead event

supervisors and staff, coordinate operational planning, and

ensure every event runs safely, efficiently, and seamlessly.

If you thrive in environments where no two days are the

same and enjoy being at the center of large-scale events, this

opportunity is for you.

Pay, Benefits, and Work Location:

Competitive Salary: $55,000 - $62,500 / year
Comprehensive Benefits: Enjoy health, dental, and
vision insurance, 401(k) with company match, paid

time off, and more.

Work Location: Based in Minneapolis, MN, you’ll be at
the heart of our operations, ensuring security and

safety

What You’ll Do

As an Event Operations Manager, you will oversee and

coordinate the execution of event operations while ensuring

exceptional client and guest experiences.

Key Responsibilities

Event Operations Leadership

Coordinate and oversee all aspects of event day
operations

Support operational planning and execution for events
at the venue

Assign and direct work tasks for Event Supervisors,
Event Staff, and Event Security

Ensure all operations meet client expectations and
BEST Crowd Management standards

Team Management

Supervise, coach, motivate, and train Event
Supervisors

Support recruiting, hiring, onboarding, licensing, and
training of event staff

Conduct performance evaluations and provide
recommendations for staff development

Assist with scheduling and workforce coordination
Client & Venue Partnership

Maintain strong relationships with venue leadership
and clients

Respond to client requests and operational needs
during events

Ensure excellent service delivery and customer
satisfaction

Safety & Incident Response

Identify and report operational issues or incidents
during events

Respond to emergencies or operational challenges as
they arise

Assist with incident reporting and investigations when
required

Communicate critical information to leadership and
client partners

Operational Excellence

Support development and implementation of Standard
Operating Procedures

Conduct on-the-job training for staff and supervisors
Ensure operational areas are organized, maintained,
and compliant with company standards

What We’re Looking For

Minimum Qualifications

1–3 years of professional experience in event
operations, security, venue operations, or a related field

At least 1 year of customer service, security, or event
operations experience

Strong leadership and team management skills
Excellent communication skills (written and verbal)
Ability to make sound decisions and exercise
professional judgment in fast-paced situations

Ability to pass a background check
Preferred Experience

Event staffing or venue operations
Security operations
Law enforcement, military, or EMS background
Schedule & Availability

This role requires a flexible schedule, including:

Evenings
Weekends
Holidays
Event nights and occasional overnight operations
Candidates must be able to monitor and respond to time-

sensitive communications from clients, staff, and

leadership.

Physical Requirements

This role involves working in active event environments and may

include:

Standing or walking for extended periods (up to 10
hours)

Occasionally lifting, pushing, or pulling up to 45 lbs
Working indoors and outdoors in varying weather
conditions

Occasional climbing, bending, or working in confined
spaces

Why Join BEST Crowd Management?

BEST Crowd Management is a leader in crowd management

and event security services, supporting some of the most

exciting venues and live events across the country.

When you join BEST, you become part of a team that plays a

critical role in creating safe, memorable experiences for

thousands of fans and guests.

Lead teams

Support major events

Build a career in venue and event operations

Apply today and help bring world-class events to life in

Minneapolis.

It is the policy of BEST Crowd Management to provide equal

employment opportunities to all employees and applicants for

employment without regard to race, color, religion, sex, national

origin, age, veteran status, or disability in accordance with

applicable federal laws. In addition, BEST Crowd Management

complies with applicable state and local laws governing

nondiscrimination in employment. This policy applies to all

terms and conditions of employment including, but not limited

to hiring, placement, assignment, promotion, termination,

layoffs, recalls, transfers, leaves of absence, compensation,

and training. It is also the policy of BEST Crowd Management

not to honor requests that employees be assigned on the basis

of sex or any other classification protected by law, unless such

request is based on a bona fide occupational qualification for

that assignment.

#BEST