Event Manager | Subaru Park (Formerly Talen Energy Stadium)

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural... institutions on the planet. End Date 8/15/2024 Responsibilities • Advance, plan, service, and supervise all events • Plan, direct and evaluate the work of subordinates • Provide leadership and guidance for event personnel • Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives • Communicate clearly and concisely in the English language, both orally and in writing • Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials • Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed • Complete all duties with a customer service focus through teamwork & dedication to Oak View Group’s principles • Assist in the preparation of building to meet the requirements of upcoming events/shows • Assist with the completion of pre-show event financial estimates • Assist with the completion of post-show event settlements • Advise lessees on services available from independent contractors for events • Recruit, train, and supervise event & security staff • Create work schedules for event & security staff, delegate assignments, and review performance/results • Function as a liaison between users of the facility and the facility staff • Recommend and evaluate required event staffing levels • Coordinate communication between building staff and show staff during load in and load out • Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction • Maintain equipment (radios, metal detection wands, etc.) At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.