Event Meeting Manager

It’s not just a slogan or catchphrase; it is who we are in everything we do. Your experiences have led you to understand that there is an art + science to the how and what a sales team member is responsible for; the passion to understand and support the direction of the business and the importance of knowing how people and clients drive the success of the company. You will review and detail all the client’s needs to ensure the successful execution and flow of contracted programs including but not limited to banquet event orders, all food and beverage, and meeting needs, rooming lists, ground transportation, special room service needs, group resumes, master account billing, audio visual and box handling • You will lead Resume & BEO meeting to effectively coordinate with various departments and make updates to resumes for internal teams • Meet and greet client, oversee a formal pre-con or informal needs review with appropriate hotel stakeholders • Communicate with team and inspect that all details are correct and represent clients’ expectation to the hotel • Close out file by checking billing vs. menus and contract terms. • On an ongoing basis, review function space blocking to maximize client flow and revenue optimization • Work to upsell events to achieve higher B & C revenues, AV, and additional needs for client • Assist in annual competitive analysis of banquet costs, development of new menus, food and beverage minimums, and meeting rental costs • Conduct client site inspections post-contract phase, coordinate tastings for events • Be aware of the overall set up and implementation of events and meetings • Proactively communicate with relevant departments to ensure proper servicing of accounts • Empower employees to intuitively serve each guest, employee, visitor, or client • Follow your instinct and use your best judgment to create experiences for guests that are thoughtful and genuine • Provide undivided attention to each guest • Demonstrate a high degree of drive and determination • Work cooperatively with other people to achieve a common goal in the best interest of the hotel • Curate and detail all on-property hotel events. • Perform other services and duties as requested by the Director of Sale and/or hotel General Manager in support of a successful operation