Event & Operations Coordinator

Key Responsibilities:Event OperationsSupervise the day-to-day event and operational activities.Develop, implement, and improve operational processes and procedures to maximize efficiency and consistency.Oversee all game day and event setup and breakdown activities.Ensure all event spaces are prepared according to event specifications and timelines.Conduct pre-event facility walkthroughs to verify readiness and presentation standards.Lead and facilitate pre-event/game day staff meetings.Serve as the primary operations contact during events and resolve operational issues in real time.Develop event timelines, production schedules, and operational checklists for all events.Coordinate event logistics from planning through post-event wrap-up.Complete post-event evaluations and identify opportunities for continuous improvement. Preparing 50/50 raffle equipment. Running pre-game operational meetings with staff and interns.Assist with:Shots on Net promotions Live AuctionsPost-game autograph sessions Fan engagement activations Premium hospitality and VIP experiences DASH Program ManagementOversee all aspects of the DASH Program, including:Creating and managing online raffles and auctions Coordinating player autograph sessions Contacting auction winners Shipping merchandise Preparing auction and raffle items for pickup Tracking inventory and reporting results Event Planning & CoordinationPlan and coordinate Season Ticket Member events, sponsor activations, community events, youth programs, and organizational functions.Coordinate operational needs with Marketing, Ticket Sales, Corporate Partnerships, Merchandise, Food & Beverage, Security, Facilities, and Guest Services.Coordinate staffing plans and operational coverage for all events. Vendor & Facility ManagementMaintain relationships with venue partners to ensure open line of communication.Send venue event details in a timely manner to ensure the venue has all upcoming event requirements. QualificationsBachelor's degree in Sports Management, Event Management, Operations Management, Business Administration, or a related field (or equivalent work experience).Minimum of 2+ years of experience in event operations, venue management, sports operations, or a related field preferred.Strong leadership and team management skills.Excellent organizational, planning, and project management abilities.Outstanding written and verbal communication skills.Ability to prioritize multiple projects in a fast-paced environment.Strong problem-solving and decision-making skills.Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).Ability to lift up to 50 pounds and perform physical event setup duties.Valid driver's license with a clean driving record.Ability to work evenings, weekends, holidays, and extended hours as required by the event schedule.