Event Operations Manager, Venues-Naples market

Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development. • Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel. • Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field. Team members may be asked to work in multiple hotel locations. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.