Event Operations Manager - Luxury Resorts

Our client, a premier hospitality group, is seeking an experienced Event Operations Manager to oversee the execution of high-profile events at their luxurious resort properties in Boise, Idaho, US . This role is critical in ensuring flawless event delivery, from initial planning stages through to successful completion. The ideal candidate will possess exceptional organizational skills, a keen eye for detail, and a proven ability to manage complex logistics and coordinate multiple stakeholders. You will be the primary point of contact for clients during events, ensuring their vision is brought to life with impeccable service.

Key Responsibilities:
Manage all operational aspects of events, including setup, execution, and breakdown. Coordinate with internal departments such as F&B, AV, housekeeping, and security to ensure seamless service delivery. Serve as the main point of contact for clients and vendors during events, addressing any needs or issues promptly. Develop detailed event timelines, floor plans, and run sheets. Oversee staffing schedules and ensure adequate coverage for all event functions. Manage event budgets, track expenses, and ensure profitability. Conduct pre- and post-event meetings with clients and internal teams to gather feedback and identify areas for improvement. Ensure compliance with all health, safety, and fire regulations. Maintain inventory of event equipment and supplies. Troubleshoot and resolve any operational challenges that arise during events.
Qualifications:
Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field. Minimum of 4 years of experience in event management, operations, or a similar role within the luxury hospitality sector. Demonstrated experience in managing complex events, such as weddings, corporate galas, conferences, and incentive programs. Strong understanding of event production, AV, catering, and décor. Excellent leadership, communication, and interpersonal skills. Proficiency in event management software and Microsoft Office Suite. Ability to remain calm and effective under pressure, with exceptional problem-solving skills. Flexibility to work evenings, weekends, and holidays as required by event schedules. A passion for delivering exceptional guest experiences and a commitment to quality. Strong negotiation and vendor management skills.
This is an exciting opportunity to join a dynamic team and contribute to the success of unforgettable events in a beautiful setting. If you are a highly organized and results-oriented professional with a passion for hospitality, we encourage you to apply.