We are seeking an experienced Event Operations Manager to join the Event Operations team. The Event Operations Manager will be responsible for sourcing, contracting, planning and executing the assortment of live/digital event formats for the Learning division of CyberRisk Alliance. Primary Job Responsibilities: • Manage pre-event logistics, including vendor management, venue communication, audio/visual, catering, onsite marketing materials, floor plans, travel and onsite team management • Measure and report on event budgets • Maintain and manage virtual events within the event platform • Propose and implement initiatives/process improvements to allow for efficiencies in the event production process • Ensure 100% compliance with operations delivery tracking of key internal/external deliverables • Support national events (Identiverse, InfoSec World and MSSP Alert Live) on an ad-hoc basis in updating speaker-related conference materials • Promptly and accurately respond to customer inquiries via email, and in-person interactions at events. • Source venues and oversee contracting for custom dinners and bespoke sponsored events • Frequency of travel: up to 25% annually Qualifications: • 3+ years of previous event management and production experience • Experience in managing hotel BEOs, contracts, room blocks and audio-visual orders • Experience in venue contract negotiation a plus • Demonstrated ability to work independently with a high level of efficiency • Self-motivated, strategic thinker with a collaborative, solution-oriented approach • Experience in Swoogo (digital event platform) and Salesforce is a plus • Exceptional organizational, project, and time management skills with a strong attention to detail • Proficiency in the MS Office suite (Word, Excel and Power Point) • Knowledge of and interest in information security markets desired • Strong oral and written communication skills, and executive presence • Strong work ethic and proven capacity to work effectively with minimum supervision, under pressure and tight deadlines, in a fast-paced environment • Able to lift up to 20 lbs • Ability to travel periodically throughout the year to support onsite events operations • Demonstrated interest or experience in leveraging AI technologies to drive innovation, efficiency, and value creation. Through our trusted information brands, network of experts, and innovative events we provide cybersecurity professionals with actionable insights and act as a powerful extension of cybersecurity marketing teams.
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