Event Operations Manager – SOF

Position: Event Operations Manager – SOF Week The SOF Week Operations Manager reports to the Sr. Director of SOF Week and executes a variety of internal operational and administrative functions to support the SOF Week Team. S/he is responsible for supporting the organization and execution of SOF Week in Tampa, FL, specifically related to exhibition operations and logistics.Location: Greater Tampa Bay Area, FL (most work is remote)Primary Responsibilities:Assist with the planning, organization, and execution of SOF WeekIn conjunction with the primary event planning partner, serve as the Global SOF Lead for:Exhibition Hall ManagementLiaison with General Services ContractorExhibitor / Sponsor Customer ServiceSponsorship FulfillmentLiaison with Sales TeamFood & Beverage cateringLead for special Exhibition partnerships with external organizations such as govmates, Army xTech, DARPA, and NATO DIANALead for coordination of government booth exhibitors at SOF WeekLead for SOF Week Team Inventory Management and Pack Out ListsLead for maintaining event specifications documents and Campus TourLead for development of A/V requirements in relation to the SOF Week ExhibitionLead for ensuring exhibition-related elements of the Campus Tour documents are accurateLead for the SOF Week Meeting Hub – operations and booking processSupport Marketing team with Social Media and website content development in relation to the ExhibitionSupport the Sr. Director of SOF Week and Director of Security with operational requirements for Security Team meetingsAssist with developing new and unique sponsorship opportunitiesUpdate event details on a variety of platforms, including but not limited to: CVENT, Google Drive, Attend in-person and virtual meetings / support at onsite events as assignedDesired Qualifications: Bachelor’s degree and at least 4 years of meeting, event and/or hospitality industry experienceDesired 2 years of experience supporting large-scale trade shows and events particularly dealing with operations and logisticsKnowledge of information systems, including association databases, customer relationship management, data collection and analysis, and/or formal report developmentSelf-motivated and proactive team player with experience accomplishing prescribed goals with little or no supervisionExperience handling high-volume, production-based projects, including prioritizing, organizing, and tracking details, effectively managing deadlines and multiple priorities.Impeccable attention to detail to ensure that all contractual commitments are metWillingness to learn and look for ways to improve processes to achieve greater efficiency in pre, during, and post planning phases. This involves taking the initiative to try new approaches and trusting one’s own professional judgmentDemonstrate ability to communicate clearly, concisely, and effectively to express information in both written and oral context with internal customers, attendees, team members, and vendorsStrong writing skills and a proven track record of developing professional and effective communicationsAbility to work remotely with a fast-paced, dynamic teamDesired Software Experience: CVENT or similar event management software, to include Registration, Appointments, Social Tables, and EmailGoogle Suite, especially Docs, Sheets, and Slidesre: Members or other Association Management Systems (AMS)