Event Operations Manager

Our purpose is to connect our customers to information and people that help them know more, do more and be more. In this role, you will contribute to some of the most prestigious brands in the medical aesthetics field. Reporting to the Director of Sales & Operations and working closely with the Events team, the Operations Manager will be responsible for leading, managing, and executing events from conception to onsite execution. • Develop and update Exhibitor Service Manuals to be functional and operational 6 months prior to each event • Manage day to day communications with key stakeholders including clear communication of deadlines; exhibitor updates; floor plan updates; venue updates; set up recurring meetings; obtain Fire Marshal approval • Manage relationship with Exhibitor General Contractor, and fulfillment • Manage venue space allocation • Creates F&B orders for Director signoff • Manages BEO’s • Manage the proper execution and timely set up of all F&B for all on-site catering functions • Creates all work orders (including AV needs, power needs, room sets, special requests) for Director signoff • List of areas including, but not limited to: Show Management areas & offices, Exhibit floor areas, content rooms (with support of Program Manager), special function areas, etc. Qualifications • 3-5 years’ experience in event operations in the B2B or B2C space delivering conferences and exhibitions • Previously worked on the management of Trade Show Operations, ideally for B2B market • Previously worked closely with product, marketing, commercial, sales and finance departments • Strong communication skills, with the ability to flex as appropriate and build strong relationships • Experience of developing and delivering new ideas and processes • Cost management, forecasting and budgeting across multiple events and business plans • Experience in working on multiple global events as a team and individually to time and budget • Attention to detail • Polished interpersonal and relationship management skills and the ability to network with senior industry figures • Enthusiastic and collaborative team player