· Lead meeting planner at JPMC headquarter location, coordinating high profile meetings and events within designated center · Work with internal partners in catering, audio visual and facilities to meet the clients’ expectations · Ensure implementation of job aids, ensuring standards are followed to maintain high level of customer service · Five plus years’ experience in 5-star hotels, Event Planning and Food & Beverage with high touch customer service · Effectively manage guest experience and expectations through a high level of tact and diplomacy
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