Hiring Immediately Pay Is 43k - 59k Based On Experience... Family Service Directors serve families with care and compassion, while educating and guiding them through the process of making informed decisions for At-Need Funeral products and services. Reporting to the Location Manager, Family Service Directors interact with families, Funeral Assistants, Preparation Room staff, and many other internal/external personnel/departments. Knowledge, Skills & Abilities • Knowledge of the Catholic faith, rituals, and traditions • Understanding of the Order of Christian Funerals • Able to conduct oneself with a “Family First” approach • Working knowledge of funeral services, ceremonies, and case management • Excellent interpersonal, communication, and telephone skills • Ability to multi-task and manage several funeral cases at the same time • Able to coordinate with many internal departments and external providers • Ability to work and make decisions under pressure and tight deadlines • Highly organized, detail oriented, and excellent time management skills • Proficient in the use of computers, software, and technology • Bilingual preferred • Ability to lift or move objects weighing between 75-100 lbs.
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