Manage all aspects of events including but not limited to: internal consulting, concept proposal development, site selection via RFP process, vendor negotiation, contract administration (including controlling risks associated with attrition and cancellation), hotel management, air/ground travel, total logistics coordination (menus, setup, decor, audio visual), creative writing for invitation, input on graphic design and website development, printing, registration management, coordination of speakers, giveaways, entertainment, activities, and travel staff. Responsibilities will include (but are not limited to): • Assist, tend to, and anticipate guest needs by responding to all questions and requests in a timely manner • Understand, follow, and implement all client center policies and procedures • Work closely with internal partners including the kitchen, security team, audio visual team, events team and facility teams • Co-manage EMS (Event Management System)reservation software and oversee the execution of daily meetings and events • Inspect the spaces daily, complete facilities requests as needed and follow up for completion • Understand and Communicate daily set ups to appropriate parties • Maintain a high level of cleanliness, organization, and attention to detail in the space and event rooms • Manage inventory of pantry, and maintain working knowledge of beverage service and catering • Understand food prep and health and safety rules, regulations and best practices • Assist in surveying guest experience and proposing solutions based on feedback • Various administrative tasks such as: invoice processing, scheduling maintenance calls with vendors, and order kitchen, banquet, and office supplies among others • Flexibility to work early mornings or late evenings as needed Responsibilities • Manage the Client Center reservation books, including reporting and metrics • Oversee Client Center’s daily meetings and events • Implement, develop, and follow Client Center protocols and procedures (meet and greet, security protocols, catering set-up, client management) • Liaise with catering partners and any applicable back-of-house staff • Survey client experience and propose solutions based on feedback as needed • Understand food prep and health and safety rules, regulations, and best practices • Liaise with staff on various administrative tasks such as, but not limited to, invoice processing, scheduling maintenance calls with vendors and order kitchen, event and office supplies, among others • Flexibility to occasionally work early mornings or late evenings as needed Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
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