Location: The Senior Event Planner is a leader within the EPRI Event Experience Team who manages plans and executes multiple, complex and various types of events and serves as a mentor and consultant to other EPRI Event Planners, administrative staff and key stakeholders within the institute. • Consults with event host to conduct needs assessment with the ability to fully grasp and help execute according to the intended outcome of the event • Responsible for developing, implementing and maintaining event project plans that deliver comprehensive view of event details • Prepare and manage event budget, review and understand contract details, monitor event staffing, coordinate creation and production of conference/event materials, manage invoice/fee reconciliation and payment, as well as conduct post-event evaluations to monitor and report areas that need improvement and/or require reconciliation • Consistently provide unparalleled customer service with an emphasis on strong communication, the customer experience and meticulous attention to detail • Travel to lead and provide on-site event support • Accountable for all administrative tasks associated with event payment and time tracking • Collaborate effectively with the Marketing Communications Partner to understand sector or institute goals needed from the meeting/event; develop a reliable and trusted business relationship with sector or institute management as a meetings/events conduit for business success Education and Experience: • Bachelor’s degree or equivalent event planning or hospitality industry experience • 10 years of event planning or hospitality industry experience preferred • Certified Meeting Professional (CMP) preferred • Working knowledge of meeting management system(s), web-based registration and communication tools and ability to learn other tools as developed to successfully execute and evaluate meetings/events • Executive relations: Understand executive roles in meetings and help to achieve those needs for EPRI; understand C-level business practices and be able to work effectively with senior management • Interpersonal skills: Instill confidence and trust among event constituents; positively represent EPRI to members and vendors; effectively work with EPRI employees at all levels • EPRI SM&C: Able to incorporate EPRI Strategic Marketing and Communications team visions including consistent branding, communication and event experience guidelines in a purposeful, impactful way to all EPRI events • Leadership: Able to function equally well in a support or lead role, understand when each is warranted and support others in those roles; able to develop the skills of colleagues, EPRI staff, or contractors in his/her projects • Event Industry Tools: Familiar with basic audio visual equipment and event logistical items (e.g., sets, lighting, microphones, voting systems); familiarity of leading tools including event apps, communication and registration tools, and other tools that lend themselves to promoting engagement and enhancing the event experience • Experience Marketing Events and Trade Shows a plus • Experience in people leadership a plus Skills and Attributes: • Expert people skills, particularly in terms of building confidence, demonstrating creativity and follow-through in an effort to support EPRI Event Experience • Strong verbal communication skills in order to lead production meetings, negotiate agreements, manage unexpected issues, interact effectively with wide variety of people and provide stellar customer service • Strong written communication skills in order to create, implement and evaluate event plans; ability to write various communications for stakeholders about events • Ability to mentor members of the Event Experience Team and internal staff in EPRI event protocol • Must be able/willing to travel significantly • Partners effectively with colleagues, customers and vendors • Takes accountability for personal excellence; confident & self-starting • Exceptional communication and follow-up, both verbal and written • Must be self-directed with strong project management.
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