Job Title: Event Planner, Sr Location: Charlotte, NC Job Summary and Description: The Senior Event Planner is a leader within the EPRI Event Experience Team who manages plans and executes multiple, complex and various types of events and serves as a mentor and consultant to other EPRI Event Planners, administrative staff and key stakeholders within the institute. Key Responsibilities: •Is closely aligned with and works with the Manager of the Event Experience Team to understand and support the team's vision, effectiveness, and how the team impacts the company's objectives •Regularly engages cross-functionally to promote Event Experience Team and assess overall effectiveness of the Event Experience Team output •Provides assistance identifying and leading training for the Event Experience Team and other EPRI staff involved with event planning; proactively seeks opportunities to increase the collective impact of the Event Experience Team •Responsible for collaboration, proactive engagement and end-to-end event management for events hosted by assigned key stakeholders, including executive and officer level •Serve as the principal liaison between event host and suppliers throughout the planning and execution process •Cultivate and maintain effective relationships internally with key stakeholders, internal departments and vendors to ensure all EPRI regulations and event protocols are adhered to. •Consults with event host to conduct needs assessment with the ability to fully grasp and help execute according to the intended outcome of the event •Responsible for developing, implementing and maintaining event project plans that deliver comprehensive view of event details •Prepare and manage event budget, review and understand contract details, monitor event staffing, coordinate creation and production of conference/event materials, manage invoice/fee reconciliation and payment, as well as conduct post-event evaluations to monitor and report areas that need improvement and/or require reconciliation •Consistently provide unparalleled customer service with an emphasis on strong communication, the customer experience and meticulous attention to detail •Travel to lead and provide on-site event support •Accountable for all administrative tasks associated with event payment and time tracking •Collaborate effectively with the Marketing Communications Partner to understand sector or institute goals needed from the meeting/event; develop a reliable and trusted business relationship with sector or institute management as a meetings/events conduit for business success Education and Experience: •Bachelor's degree or equivalent event planning or hospitality industry experience •10 years of event planning or hospitality industry experience preferred •Certified Meeting Professional (CMP) preferred •Working knowledge of meeting management system(s), web-based registration and communication tools and ability to learn other tools as developed to successfully execute and evaluate meetings/events •Executive relations: Understand executive roles in meetings and help to achieve those needs for EPRI; understand C-level business practices and be able to work effectively with senior management •Interpersonal skills: Instill confidence and trust among event constituents; positively represent EPRI to members and vendors; effectively work with EPRI employees at all levels •EPRI SM&C: Able to incorporate EPRI Strategic Marketing and Communications team visions including consistent branding, communication and event experience guidelines in a purposeful, impactful way to all EPRI events •Leadership: Able to function equally well in a support or lead role, understand when each is warranted and support others in those roles; able to develop the skills of colleagues, EPRI staff, or contractors in his/her projects •Event Industry Tools: Familiar with basic audio visual equipment and event logistical items (e.g., sets, lighting, microphones, voting systems); familiarity of leading tools including event apps, communication and registration tools, and other tools that lend themselves to promoting engagement and enhancing the event experience •Experience Marketing Events and Trade Shows a plus •Experience in people leadership a plus Skills and Attributes: •Expert people skills, particularly in terms of building confidence, demonstrating creativity and follow-through in an effort to support EPRI Event Experience •Strong verbal communication skills in order to lead production meetings, negotiate agreements, manage unexpected issues, interact effectively with wide variety of people and provide stellar customer service •Strong written communication skills in order to create, implement and evaluate event plans; ability to write various communications for stakeholders about events •Ability to mentor members of the Event Experience Team and internal staff in EPRI event protocol •Must be able/willing to travel significantly •Partners effectively with colleagues, customers and vendors •Takes accountability for personal excellence; confident & self-starting •Exceptional communication and follow-up, both verbal and written •Must be self-directed with strong project management. This salary range is an estimate, and the actual salary may vary based on various factors, including without limitation applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. EPRI uses the system to check the work status of new hires by comparing information from the employee's I-9 form against SSA and Department of Homeland Security databases.
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