Event Planning Manager

Chattanooga’s award-winning historic hotel, The Read House, has been hosting guests and visitors since 1872! Start a new career journey with classic elegance at The Read House Hotel! Primary Duties & Responsibilities • Create detailed Banquet Event Orders to meet the specifications of the client, manage room blocks, food and beverage requirements, meeting room setups, billing, and other additional needs of the client • Communicate and enforce contractual agreements to the client pertaining to meeting space, food and beverage, special concessions and collection of attrition charges owed • Ensure all guest checks, payments, master folios, and advanced deposits are paid timely and submitted to accounting • Provide accurate and concise information to all departments including facilitation in BEO and group resume meetings and relaying any changes to applicable departments with urgency and in a timely manner to facilitate a successful catering or group function • Collaborate with culinary operations to assist in development, design, and customization and implementation of event menus • Maintain proper documentation of events, changes, and/ or special requests with updated banquet event orders, group resumes, and rooming lists; including accurate and up-to-date information in the Delphi system • Organize and conduct site visits, pre-planning visits, pre and post-convention meetings • Greet all clients upon arrival and function as the on-site contact to client and address challenges or concerns immediately • Maximize revenue by selling all facets of the hotel to include food and beverage outlets for upselling • Work in coordination with outside vendors as needed to ensure client satisfaction. • Ability to work both independently and in a team environment • Ability to multitask and work effectively in a high-demand, fast-paced environment with changing variables • Ability to apply patience and understanding to all persons and situations • Ability to perform well under pressure to meet the needs of guests, team members and/ or management • Inside work in an office environment • Ability to occasionally work varied shifts including weekends and late night events