The primary focus is on executing all aspects of event planning including meetings, reunions, social functions, and catering. Coordination of all group and banquet business as developed by the Sales Manager(s) or Director of Sales. Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel.Is responsible for rebooking groups and event business through building strong, professional customer relationships and providing consistent outstanding customer service.Focuses on revenue-producing activity and maximizes selling time through retaining accounts/customers, maximizing upsell opportunities and direct sales effectiveness.Solicit new and existing accounts to meet and exceed revenue goals through proactive sales efforts via telephone, outside sales calls, site inspections and written communication.Provide overall direction and coordination for events to restaurant/banquet staff.Attend and assist with menu tastings and pre/post con meetings with clients.Communicate all relevant information to the chef/banquet staff and other appropriate departments in a detailed and timely manner.Greet host (on-site contact) for assigned events and provide formal introduction and handoff to Banquet Captain.Complete quarterly sales objectives and ongoing action plan, as directed by the Director of Sales.Conduct hotel site inspection and customer presentations.Respond promptly to all sales related inquires and correspondence from customers, prospects, and lead referrals.Conduct weekly quota of proactive sales calls in the form of telephone calls, hotel site inspections, trade shows and networking functions/meetings.Others duties as assigned by manager. Strong presentation, communication and organizational skills required. Ability to maintain good team member relations.
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